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| 等 级：长老 |
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| 注册日期：2005-11-14 |
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我给大家贴一个我和美国客服live chart的帖子
Ann] Hello, my name is Ann, I will be happy to assist you.
[MKQGI ] My name is MKQGI , I can't find my order in my account ,Can you tell me?
[Ann] Do you know your customer number?
[MKQGI ] I remember one receipt#10716462
[Ann] I show this order shipped October 26th via UPS with a tracking number of 1Z1445970376561994.
[MKQGI ] I have other two orders ,Can you tell me tracking number
[Ann] May I have the receipt numbers?
[MKQGI ] no
[Ann] Be just a moment.
[Ann] 1Z1445970376563278 and the order order has not yet shipped.
[MKQGI ] but yesterday tell me three orders all shipping
[Ann] I do apologize, however the last order has not yet shipped.
[MKQGI ] Can you tell me my orders items? I can't find in my account
[Ann] Your first order #102409-409-20 has 5 bottles of Co Q10. The second order #102409-409-86 has 2 bottles of Aloe vera gel and 2 bottles of Glucosamine Chondroitin.
[Ann] The last order #102409-459-47 has 2 bottles of Calcium magnesium and 5 bottles of Omega 3 fish oil.
[MKQGI ] thanks . The third order have not shipped?
[Ann] That is correct.
[MKQGI hehui] How many days the third order shipped?
[Ann] I would allow 24-48 hours.
[Ann] Is there anything else I can help you with?
[MKQGI ] How I find my orders items in my account ?I can't find account history
[Ann] Unfortunately we do not have that feature available on-line at this time.
[MKQGI ] oh
[Ann] Is there anything else I can help you with?
[MKQGI ] can you tell me order #102409-409-20 items?
[Ann] 5 bottles of Co Q10.
[MKQGI] I want items
[Ann] They have been shipped.
[MKQGI ] I have see it at shipping address??
[Ann] That is correct.
[MKQGI ] thanks
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2009-11-12 17:16:16
