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| 等 级：居民 |
| 经 验 值：16 |
| 魅 力 值：17 |
| 龙 币：34 |
| 积 分：25.1 |
| 注册日期：2004-06-18 |
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here you go with the translation :)
Responsible for the planning and implementation of the service system, brand-building of a professional service provider. Major accomplishments are as follows:
1.consultation service planning, scheming for account consultation process, complain settlement and feedback survey.
2.Establishment of final customer service policy, maintenance process and maintenance accessory management.
3. Establishment of account service filing management system, customer complain settlement management system and customer data analysis system.
4. Planning for value-added service system, telecommunication value-added system, corporate service website construction.
5. Recruitment and training for account service team
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2004-06-21 15:17:50
